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Flomaila
Autonomous Customer Automation

Email, SMS, and WhatsApp messaging with grounded AI.

One unified contact database, visual flow automations, and an AI agent that checks company knowledge before drafting replies.

✓ Free starter tier✓ Grounded against your docs✓ Sub-second response time

Interactive AI Grounding Simulator

See how Flomaila uses verified documentation to draft accurate customer responses with zero hallucination.

ENGINE: RAG V2.4
Test inquiries:

Unified Review Console

Triage incoming customer tickets, review AI drafts side-by-side with approved sources, and send with one click.

1. Ticket list
Sarah Jenkins
Dedicated IP pool refund question
Marcus Vance
DKIM validation query
2. Thread & AI Draft
Customer message:

Can we get a credit back for dedicated IPs?

Suggested reply:

Under Terms §4.2, dedicated resources are non-refundable after 30 days...

3. Knowledge Evidence
✓ 94% confidence match

Grounded against Master Service Terms §4.2

Designed for reliable customer operations

Core platform capabilities built for growing teams.

Unified Inbox

Manage email, SMS, and WhatsApp in one place with unified contact history and customer tags.

Automations & Flows

Build multi-step journeys with delay steps, filters, and safety test runs before launching.

Knowledge Base

Upload PDFs, policies, and FAQs. The AI cites your sources and routes low-confidence questions to staff.

Email Deliverability

SPF, DKIM, and DMARC verification, automated bounce suppression, and gradual IP warm-up ramps.

Simple, transparent pricing

Start on our free tier with zero setup cost. Upgrade when your team needs dedicated IPs or custom routing.

Starter Free Tier

$0/mo
  • ✓ Up to 1,000 verified contacts
  • ✓ 2,000 automated monthly sends
  • ✓ Cloud knowledge vector store
  • ✓ Multi-tenant data isolation

Pro & Scale Tier

$49/mo
  • ✓ 10,000+ verified contacts & 50,000+ sends
  • ✓ Dedicated IP pools & custom SMTP relay
  • ✓ EU Data Residency option (Frankfurt / London)
  • ✓ Sub-second response routing